Privacy Policy

Privacy PolicyEffective Date: 07/15/2024
AEY AUTOMOTIVE LLP ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, including scheduling appointments online and making payments via credit card.
1. Information We CollectWhen you schedule an appointment, make a payment, or interact with our website, we may collect the following types of information:
Personal Information: Name, phone number, email address, and vehicle details.
Payment Information: Credit card details (processed securely through a third-party payment processor; we do not store card details).
Technical Information: IP address, browser type, and interaction data collected via cookies or analytics tools.
2. How We Use Your InformationWe use the collected information to:
Schedule and manage appointments.
Process payments securely.
Provide customer support and service updates.

Improve our website and services.
Comply with legal and regulatory requirements.
3. Information Sharing and SecurityWe do not sell, trade, or rent your personal information. However, we may share your information with:
Service Providers: Third-party payment processors and appointment scheduling platforms that help us operate efficiently.
Legal Authorities: If required by law or to protect our rights and property.
We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
4. Your Rights and ChoicesYou have the right to:
Access, update, or delete your personal information.
Opt out of promotional communications.
Disable cookies through your browser settings.
5. Changes to This PolicyWe may update this Privacy Policy as necessary. Any changes will be posted on our website with the revised effective date.
6. Contact UsIf you have any questions about this Privacy Policy, please contact us at:
AEY AUTOMOTIVE LLPaeyautomotive23@gmail.co

Terms and Conditions

Effective Date: 07/15/2024

These Terms and Conditions ("Agreement") govern the services provided by AEY AUTOMOTIVE LLP ("Company," "we," "us," or "our"). By scheduling an appointment, using our services, or making a payment, you ("Customer," "you") agree to these terms.

1. Services Provided

AEY AUTOMOTIVE LLP provides mobile mechanic services, including but not limited to oil changes, brake repairs, diagnostics, and general automotive maintenance.

2. Appointments and Online Scheduling

Customers may schedule appointments via our online booking system. All appointments are subject to availability. We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances, such as weather, emergencies, or unavailability of parts.

3. Payment Terms

- We accept cash, credit/debit cards, and other electronic payment methods.

- Full payment is due upon completion of services unless otherwise agreed in writing.
- A valid credit card may be required to secure an appointment.

4. Non-Payment and Vehicle Ownership Rights

- If a Customer fails to pay for services rendered, AEY AUTOMOTIVE LLP reserves the right to retain possession of the vehicle until payment is made in full.
- If payment is not received within 30 days of service completion, the Company may take legal action, including but not limited to placing a mechanic’s lien on the vehicle in accordance with Oklahoma state laws.
- The Customer agrees to reimburse AEY AUTOMOTIVE LLP for any legal fees, storage fees, and collection costs incurred in recovering the unpaid balance.

5. Cancellations and Refunds

- Cancellations must be made at least 24 hours before the scheduled appointment.
- No-shows or late cancellations may be subject to a cancellation fee.
- Refunds are issued at our discretion and only in cases where services were not performed as agreed.

6. Liability and Warranties

-AEY AUTOMOTIVE LLP guarantees its workmanship for 90 days. Any defects due to faulty workmanship will be corrected at no additional charge.
We are not responsible for pre-existing conditions, subsequent failures unrelated to our services, or any damages resulting from deferred maintenance.

7. Customer Responsibilities

-Customers must provide accurate vehicle information and disclose any known issues before service begins.
-Customers must ensure a safe and accessible working environment for our mechanics.

8. Dispute Resolution

-Any disputes arising from this Agreement shall first be attempted to be resolved amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws of the State of Oklahoma.

9. Amendments

-AEY AUTOMOTIVE LLP reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.